Unless otherwise stated, our production time on all orders is a maximum of 3 business days. Orders are packaged twice weekly on mon/thurs evenings, and are set to ship tues/fri mornings. Order deadline for both shipping days is 5:00pm EST mon/thurs. Production times may vary slightly on custom assortment orders.
Shipping Services (Domestic):
Most orders ship through the US Postal Service with the following services available:
- Standard (2-5 days): FREE on orders $49+, orders less than $49 - $5.00
- Priority (1-3 days): $9.00 flat rate
- Priority Express (Next day to most locations): $30.00
Shipping Services (International):
Eclipse Fly Co. ships international packages via USPS Flat Rate International for a flat rate of $20.00. All international shipments may be subject to additional duties, taxes and other customs fees based on the destination country's taxes. We have no control over this and are not responsible for any of these additional fees. Please allow additional time for International orders to arrive due to customs processing delays. We cannot guarantee delivery by a certain date.
Problems When Tracking Your Order
Please allow 1 - 2 business days from dispatch for your tracking number to show as accepted by the carrier (COVID UPDATE: All orders are handed to carriers with 1 business day of label creation. If an order is marked as label created it has been handed to the carrier by our fulfillment center but has not been scanned by them. Some tracking numbers are taking over 7 days to show acceptance into the carriers network and may not update or show movement/scans until delivery).